Terms and Conditions

1. Acceptance of Terms

By accessing or using the suite of AI-powered solutions provided by Iceberg Insights, you're agreeing to be bound by these legal terms. If you don't agree? Then you shouldn't use our services. It's that simple. We provide sophisticated natural language processing and data analytics tools designed for ethical business growth.

2. Service Provision & AI Limitations

Our virtual assistants are highly capable, but they aren't human. Iceberg Insights utilizes advanced machine learning models that generate responses based on probabilistic data tracks. While we strive for 100% accuracy, our clients must understand that AI can occasionally produce "hallucinations" or incorrect data points.

How do you mitigate this? We strongly recommend human oversight for critical decision support. You'll be responsible for how you implement our automated insights.

3. Data Ownership & Privacy

We believe your data belongs to you. Period. When you integrate our virtual assistants with your internal databases, Iceberg Insights acts merely as a processor. We don't sell your proprietary analytics to third parties. We've spent over 8 years perfecting our encryption protocols to ensure your competitive edge remains secured within our New York-based infrastructure.

4. Liability Limitations

In no event shall Iceberg Insights be liable for any indirect, incidental, or consequential damages arising from service downtime or algorithmic errors. Our total liability is capped at the amount you've paid us in the 12 months preceding any claim.